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Job Overview
Compensation
Hourly
Range $12.75 - $16.25
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Job Description
We are a well-established hotel committed to providing exceptional hospitality and memorable experiences for our guests. Our hotel prides itself on delivering top-notch services, maintaining a welcoming atmosphere, and fostering a team-oriented environment. The property offers a blend of comfort and convenience, ensuring each guest feels valued and cared for during their stay. We focus on creating positive interactions through personalized attention and efficient service, making every visit a pleasant and seamless experience. Our staff is dedicated to upholding our high standards and continuously improving to meet and exceed guest expectations. As part of our commitment to excellence, we invest... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hotel front desk or customer service preferred
- Ability to work flexible hours including nights, weekends, and holidays
- Strong communication skills
- Basic computer proficiency
- Ability to handle cash transactions
- Attention to detail and accuracy
Job Qualifications
- High school diploma or equivalent
- Previous experience in hotel front desk or customer service preferred
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to handle cash and process payments accurately
- Attention to detail
- Ability to work flexible hours including nights, weekends, and holidays
- Team player with a positive attitude
Job Duties
- Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel
- Assist in pre-registration and blocking of reservations when necessary
- Promptly, accurately and efficiently know how and where to post all charges
- Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often
- Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly
- Review any reservations with special requests and work to block rooms accordingly
- Have knowledge of hotel rates, discounts and how to handle each
- Have working knowledge of reservations and procedures, including how to take same day reservations
- Should be able to take reservations in approximately 2 minutes
- Know and follow cancellation procedures and relocation procedures when necessary
Job Qualifications
Experience
No experience required
Job Location
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