Front Desk Agent - Residence Inn by Marriott Hamilton
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Advancement opportunities
Medical insurance
401(k)
flexible schedules
Teammate Assistance Fund
Job stability
Competitive wages
fun work environment
Job Description
Residence Inn by Marriott in Hamilton, NJ, is a distinguished hotel that operates under the larger umbrella of The Briad Group, one of America’s fastest-growing hospitality companies. Known for its commitment to quality, comfort, and exceptional guest experiences, Residence Inn by Marriott offers a welcoming environment where guests can feel at home even when they are miles away. The hotel specializes in providing extended-stay accommodations, blending the comforts of home with the conveniences of a premium hotel experience. With its modern amenities and attentive staff, Residence Inn ensures that business travelers, families, and vacationers alike have a memorable and enjoyable... Show More
Job Requirements
- High school diploma or equivalent
- Customer service experience preferably in hotel or related field
- Schedule flexibility for both AM/PM shifts, weekends and holidays
- Strong command of English including speaking, reading and writing
- Ability to lift, pull and push moderate weight minimum of 20 lbs and occasionally up to 50 lbs
- Attention to detail
- Ability to communicate effectively and courteously in person and over the phone
- Familiarity with general office equipment and Briad systems and software
Job Qualifications
- High school diploma or equivalent
- Proven customer service experience preferably in a hotel or related field
- Strong communication skills in English including speaking, reading, and writing
- Basic accounting knowledge preferred but not required
- Ability to work flexible schedules including AM/PM shifts, weekends, and holidays
- Attention to detail and ability to compile facts and figures
- Experience using hotel management or similar software beneficial
Job Duties
- Greet guests upon arrival and provide a warm welcome
- Manage guest check-in and check-out efficiently using hotel software
- Handle guest inquiries and resolve issues promptly and courteously
- Maintain accurate records of reservations and payments
- Collaborate with housekeeping and maintenance to ensure guest satisfaction
- Operate office equipment and Briad systems and software regularly
- Assist guests with luggage handling as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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