Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k)
Travel Discounts
Wellness Program
on-demand pay
Job Description
Superhost Hospitality is a well-established leader in the hospitality industry with over 40 years of expertise, recognized for its commitment to corporate excellence and social responsibility. Specializing in a diverse portfolio of properties affiliated with industry-leading brands, Superhost Hospitality places a strong emphasis on delivering unwavering service commitment that fosters customer loyalty and embraces a people-focused culture. This approach not only attracts exceptional associates but also positions the company as a top performer within the hospitality sector. The company’s core philosophy centers on attracting, developing, and retaining the best talent while cultivating a great working environment that supports career advancement... Show More
Job Requirements
- Must be able to commute
- Availability for PM shift, weekends, and holidays
Job Qualifications
- Excellent verbal and written communication skills
- Passion for delivering outstanding customer service
- Ability to handle guest issues with tact and diplomacy
- Collaborative mindset to work effectively with colleagues
Job Duties
- Greeting guests upon arrival and ensuring a smooth check-in process
- Assisting guests with inquiries, providing information about hotel facilities, services, and local attractions
- Handling reservations, cancellations, and guest inquiries with professionalism and efficiency
- Managing and resolving guest concerns or issues promptly and courteously
- Coordinating with other hotel departments to ensure seamless guest experiences
- Undergoing comprehensive training to familiarize with hotel systems and procedures
- Contributing to a positive and welcoming atmosphere for guests
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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