Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Flexible
Day Shifts
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
401k
Paid holidays
Paid vacation
Success share bonus
Volunteer program
Tuition Reimbursement
Learning and development opportunities
Employee Referral Program
Employee assistance program
Job Description
Reside is a leading company in the alternative accommodations industry, uniquely blending the features of traditional hotels and apartments to provide exceptional lodging solutions. With a presence in over 200 cities across the United States and 130 international destinations, Reside prides itself on delivering a high level of service that combines the agility of a small business with the extensive resources of a global network. This multi-platform logistics-based approach ensures guests receive a seamless and comfortable experience whether staying for a short visit or an extended period.
Located in Houston Downtown, Reside is currently offering a part-time Front Desk A... Show More
Located in Houston Downtown, Reside is currently offering a part-time Front Desk A... Show More
Job Requirements
- High school diploma or equivalent required
- one year of experience in hotel front office or related field preferred
- computer proficiency required
- excellent verbal and written communication skills
- ability to prioritize tasks
- proficiency with basic arithmetic
- problem-solving skills
- professional appearance
- willingness to work flexible hours including weekends, holidays, and overnight shifts
Job Qualifications
- High school diploma or equivalent
- college coursework in hospitality or a related field preferred
- one year of experience in a hotel front office or related field preferred
- computer proficiency required
- experience with front office or property management systems preferred
- customer service experience strongly preferred
- excellent verbal and written communication skills
- strong attention to detail and accuracy in handling financial transactions
- ability to prioritize tasks and work independently or as part of a team
- proficiency in basic arithmetic and comfort with financial data
- problem-solving and critical thinking skills
- professional appearance and demeanor consistent with company standards
- ability to maintain confidentiality of sensitive information
- willingness to cross-train and assist in other operational areas as needed
Job Duties
- Greet, welcome, and assist guests in a friendly and professional manner throughout their stay
- handle all check-ins, checkouts, and reservation processes accurately and efficiently
- reconcile transactions and audit daily reports to ensure accuracy in financial and statistical data
- review and compile management reports, guest billings, and ledger transactions in a timely manner
- respond promptly to guest inquiries regarding services, facilities, and local attractions
- maintain proper operation of front desk systems and ensure adherence to property standards
- follow all cash handling, credit, and audit procedures in accordance with company policies
- maintain a clean and organized work area and ensure front desk and lobby standards are met
- attend all required meetings and training sessions, maintaining compliance with Reside standards
- support porterage and guest service functions when needed to exceed customer expectations
- communicate effectively with all departments to ensure guest satisfaction and operational efficiency
- report maintenance issues or safety hazards to the supervisor promptly
- perform other duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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