Front Desk Agent Part Time Homewood Suites Glastonbury, CT
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $17.50
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Flex Spending Account
FSA dependent care
long term disability
Group Term Life Insurance
401(k) retirement plan with employer match
vacation
Holiday pay
sick pay
Employee assistance program
Tuition Reimbursement
Job Description
Homewood Suites Glastonbury/Hartford is part of the leading hotel chain known for providing extended stay accommodations with comfort and convenience. Located at 65 Glastonbury Blvd, Glastonbury, CT, this hotel offers a welcoming environment for both leisure and business travelers. Homewood Suites focuses on delivering quality service paired with a homelike atmosphere, ensuring guests feel valued and well cared for during their stay. The establishment is part of the Claremont Companies family, an organization recognized for competitive wages, comprehensive benefits, and a commitment to employee growth and development within the hospitality industry.
The Part Time Front Desk Agent role at Ho... Show More
The Part Time Front Desk Agent role at Ho... Show More
Job Requirements
- High school graduate or equivalent
- Previous hotel-related experience desired
- Must be available to work nights and weekends
- Must speak, read, write, and understand English
- Ability to frequently sit, stand, walk during shift
- Ability to occasionally lift and carry up to 40 pounds
Job Qualifications
- High school graduate or equivalent
- Previous hotel-related experience desired
- Must speak, read, write, and understand English
- Ability to frequently sit, stand, walk during shift
- Ability to occasionally lift and carry up to 40 pounds
Job Duties
- Always exhibit courteous hospitality to guests and associates
- Be proactive in offering additional services and informing guests of hotel facilities and local attractions
- Administer hotel guest payment policies
- Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with guests, vendors, co-workers & management
- Post all charges including valet and other miscellaneous charges to guest account
- Maintain hotel key security system
- Oversee safe deposit boxes for guests
- Verify credit cards and balance bank at the end of the shift
- Run and verify availability report at the beginning of the shift
- Update report as needed
- Review communications log at the beginning of the shift
- Know and follow the hotel's emergency procedures in the event of an actual emergency
- Notify appropriate supervisor immediately of any problem with rooms
- Check in and check out should be as expeditious as possible
- Knowledge of hotel phone system to allow transferring of calls to rooms & voicemail
- Prompt distribution and notification to guests of mail
OysterLink focuses on restaurant and hospitality jobs.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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