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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $12.50 - $15.00
Work Schedule
Flexible
On-call
Day Shifts
Weekend Shifts
Night Shifts
Benefits
flexible schedule
Job Description
This hospitality establishment operates within the hotel industry, committed to providing exceptional guest experiences through professional service and hospitality. Known for its welcoming atmosphere and convenient location, the hotel attracts both leisure and business travelers seeking comfort, convenience, and quality customer service during their stay. The organization values a team-oriented approach and a commitment to excellence in guest relations, emphasizing flexibility, communication, and problem-solving as core attributes for its staff. This company offers both part-time and full-time employment opportunities, with competitive hourly wages starting from $13.00 per hour. The compensation package includes the potential for wage increases after a probationary... Show More
Job Requirements
- High school diploma or equivalent
- At least one year of customer service experience preferred
- Ability to work flexible hours including nights, weekends, and holidays
- Excellent communication skills
- Strong organizational and multitasking abilities
- Must maintain a professional and neat appearance
- Capable of handling a fast-paced work environment effectively
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service preferred
- Strong written and verbal communication skills
- Good time management skills and ability to multitask
- Excellent organizational skills and attention to detail
- Ability to creatively solve problems
- Professional appearance and demeanor
- Bi-lingual abilities a plus, especially Spanish
Job Duties
- Taking, cancelling, and changing room reservation requests
- Investigating and resolving customer complaints or questions
- Processing guest departures including calculating changes and receiving payments
- Answering telephone calls and relaying messages
- Maintaining an inventory of reservations, vacancies, and room assignments
- Answering inquiries about the hotel and its services through the telephone, email, or in person
- Handling wake-up calls and a myriad of other guest requests
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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