You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Temporary
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Dental Insurance
flexible schedule
Job Description
This job opportunity is with a well-established hotel that prides itself on delivering exceptional guest experiences through high-quality service and hospitality. The hotel operates in a competitive industry that demands attentiveness, professionalism, and efficiency from all of its front-line employees. It functions as a vibrant venue where guests come to relax, enjoy local attractions, and experience superior service, making it an ideal workplace for those passionate about customer interaction and hotel operations. As part of a team that maintains the smooth operation of hotel services, this role offers invaluable experience in hospitality, guest relations, and front desk operations for both... Show More
Job Requirements
- Minimum age of 16 years
- Previous hotel reservation experience or related combination of education, training, or experience
- Ability to perform complex reading tasks and simple writing and math
- Ability to follow instructions and complete assigned tasks
- Willingness to work flexible shifts including nights, weekends, and holidays
- Must be able to stand for extended periods and perform repetitive hand movements
- Must have good vision including depth perception, field and color vision
- Able to work indoors around computer equipment and occasionally with others
- Ability to communicate effectively face-to-face and verbally.
Job Qualifications
- Previous hotel reservation experience or any combination of education, training, or experience that provides the required knowledge, skills, and abilities
- Ability of complex reading and simple writing, math, and task completion skills is required
- Skills in clerical duties, following instructions, and memorization
- Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate
- Must be a minimum of 16 years of age.
Job Duties
- Organize, confirm and process guest check-ins/check-outs and adapt for any changes
- Secure payment, verifying and adjusting billing as needed
- Perform tasks such as answering phones, maintaining cash drawers, operating office equipment
- Use computer system to make reservations, check-in and check-out hotel guests, process payments
- Maintain current knowledge/familiarity with all hotel services/features and local attractions to respond to guest inquiries
- Provide the highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs
- Post and balance room charges to guest’s accounts to keep these accounts current and always correct
- Ensure guest and hotel safety by knowing all safety, security and emergency procedures
- Promptly handle guest service requests and guest complaints to meet and exceed guest expectations
- Complete cashier and closing reports, counting the bank at the end of each shift securely
- Make constant contact with both internal and external customers to provide optimal guest service
- This includes contact with various hotel departments to provide/obtain pertinent information needed to ensure proper guest service is provided
- Communicate any emergency, lost item or theft to proper security staff and/or authorities
- Any other duties as assigned within the scope of this position.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All