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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $21.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid vacation
401k
Employee Discount Program
Pay on Demand
Nonstop Health benefits program
Job Description
River Terrace Inn is a distinguished boutique hotel situated along the picturesque Napa River in the heart of Napa Valley, California. This hotel boasts a prime location near iconic landmarks such as the Oxbow Public Marketplace, the Culinary Institute of America, and vibrant downtown Napa, making it a premier destination for travelers seeking an authentic Wine Country experience. River Terrace Inn offers 114 inviting rooms and suites featuring calming river views and cozy fireplaces, creating a relaxing retreat for guests after their adventures exploring the valley. The inn’s elegant design embodies the chic aesthetic of the wine region while providing... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service preferred
- Basic computer proficiency
- Ability to stand and walk for extended periods
- Ability to lift up to 50 pounds if required
- Flexible availability including evenings, weekends, and holidays
- Willingness to work flexible schedules based on hotel operational needs
Job Qualifications
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Basic computer and point-of-sale skills
- Knowledge of Marriott and Light Speed PMS preferred
- Proficiency with Windows and Excel operational software preferred
- Ability to multitask in a fast-paced environment
- Flexible availability including evenings, weekends, and holidays
Job Duties
- Provide a welcoming first impression for guests
- Manage guest check-ins and check-outs efficiently
- Handle reservations and booking inquiries accurately
- Respond promptly to guest questions and requests
- Ensure accurate billing and payment processing
- Maintain a professional and friendly demeanor during all interactions
- Assist with daily front desk operations and administrative tasks
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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