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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $21.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Nonstop Health benefits program
Paid vacation
Pay on Demand
401K Savings Plan
Employee rate discount
Family and friends rate discount
Job Description
River Terrace Inn is an exquisite boutique hotel ideally situated along the picturesque Napa River, near some of the most vibrant attractions in Napa Valley such as the Oxbow Public Marketplace, the Culinary Institute of America, and lively downtown Napa. This luxurious inn offers 114 inviting rooms and suites featuring calming river views and warm fireplaces, providing guests with accommodations that feel like home while paying homage to Wine Country's chic and boutique aesthetic. Beyond the comfortable lodging, the Inn is home to the ALBA Bar & Cafe which serves breakfast daily and offers small bites in the evening at... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience
- Ability to stand and walk for extended periods
- Ability to lift up to 50 lbs if required
- Flexible schedule including evenings, weekends, and holidays
- Basic computer literacy
- Ability to remain professional under pressure
Job Qualifications
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Basic computer and point-of-sale skills
- Ability to multitask in a fast-paced environment
- Experience with Marriott and Light Speed PMS preferred
- Flexible availability including evenings, weekends, and holidays
Job Duties
- Provide a welcoming first impression for guests
- Manage guest check-ins and check-outs
- Handle reservations and guest inquiries
- Ensure accurate billing
- Maintain smooth daily front desk operations
- Use point-of-sale and reservation software efficiently
- Assist guests with information about the local area
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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