Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $21.30 - $24.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive pay
Commuter Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Paid holidays
Paid vacation
Success share bonus
Learning and development opportunities
Employee Referral Program
Employee assistance program
Job Description
Reside Seattle Downtown, located at 104 Pine Street in Seattle, is a part of the Reside family of brands which is an industry leader in the alternative-accommodations sector. Reside has built a reputation for merging the comforts, privacy, and amenities of home living with the professional management and services of hotels. Operating in over 200 cities across the United States and more than 130 international locations, Reside provides innovative, multi-platform housing solutions that cater to diverse guests including travelers, business professionals, and long-term residents. The company's unique approach fills a niche by blurring the lines between traditional hotels and apartments,... Show More
Job Requirements
- High School diploma or equivalent
- One year of experience in a hotel front office or related field preferred
- Computer proficiency required
- Experience with front office or property management systems preferred
- Customer service experience preferred
Job Qualifications
- High School diploma or equivalent
- College coursework in hospitality or a related field preferred
- One year of experience in a hotel front office or related field preferred
- Computer proficiency
- Experience with front office or property management systems preferred
- Customer service experience
- Excellent verbal and written communication skills
- Strong attention to detail and accuracy in handling financial transactions
- Ability to prioritize tasks and work independently or as part of a team
- Proficiency in basic arithmetic and comfort with financial data
- Problem-solving and critical thinking skills
- Professional appearance and demeanor consistent with company standards
- Ability to maintain confidentiality of sensitive information
- Willingness to cross-train and assist in other operational areas
Job Duties
- Greet, welcome, and assist guests in a friendly and professional manner throughout their stay
- Handle all check-ins, checkouts, and reservation processes accurately and efficiently
- Reconcile transactions and audit daily reports to ensure accuracy in financial and statistical data
- Review and compile management reports, guest billings, and ledger transactions in a timely manner
- Respond promptly to guest inquiries regarding services, facilities, and local attractions
- Maintain proper operation of front desk systems and ensure adherence to property standards
- Follow all cash handling, credit, and audit procedures in accordance with company policies
- Maintain a clean and organized work area and ensure front desk and lobby standards are met
- Attend all required meetings and training sessions, maintaining compliance with Reside standards
- Support porterage and guest service functions when needed to exceed customer expectations
- Communicate effectively with all departments to ensure guest satisfaction and operational efficiency
- Report maintenance issues or safety hazards to the supervisor promptly
- Perform other duties as assigned by management
- May include acts of porterage for customer arrivals, requests, or service resolutions
OysterLink - a hiring platform for restaurants and hotels.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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