Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.50
Work Schedule
Flexible
Benefits
Multiple Tiers of Medical Coverage
Dental Insurance
Vision Insurance
24/7 telehealth service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
The Fontaine, A Kansas City Hotel, is a trendy and upscale boutique hotel located in the heart of Kansas City, Missouri. Known for its contemporary design, exceptional customer service, and a vibrant atmosphere, The Fontaine offers guests a unique and memorable experience. This property caters to travelers seeking comfort, style, and a distinctive hospitality experience that reflects the local culture. As part of the Davidson Hospitality Group, which oversees multiple prestigious hotel brands and entertainment venues throughout the United States, The Fontaine stands out by combining personalized service with modern luxury.
Davidson Hospitality Group is an award-winning, full-service hospitality manag... Show More
Davidson Hospitality Group is an award-winning, full-service hospitality manag... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in a customer service role preferably in a hotel or hospitality environment
- previous cash handling experience required
- proficiency in computer systems and knowledge of hotel property management software
- availability to work flexible schedules including evenings weekends and holidays
Job Qualifications
- previous experience in a customer service role preferably in a hotel or hospitality environment
- excellent communication and interpersonal skills
- previous cash handling experience required
- strong problem-solving abilities and the ability to remain calm under pressure
- proficiency in computer systems and knowledge of hotel property management software
- outstanding organizational and multitasking skills
- availability to work flexible schedules including evenings weekends and holidays
- high school diploma or equivalent
Job Duties
- provide exceptional customer service creating a positive first impression for guests
- efficiently handle guest check-ins and check-outs ensuring accuracy and efficiency
- respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy
- assist guests with recommendations and information about local attractions dining options and hotel amenities
- collaborate with other departments to ensure seamless guest experiences
- maintain a clean and organized front desk area
- handle cash and credit card transactions accurately
- demonstrate a strong attention to detail and a proactive approach to guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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