Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Job Description
Our establishment is a premier hotel dedicated to delivering exceptional guest experiences. We take pride in our commitment to hospitality excellence, ensuring each visitor enjoys comfort, convenience, and top-tier service. As a well-established hotel, we offer a warm and welcoming atmosphere where guests feel valued and cared for from the moment they arrive. We maintain high standards in accommodation, amenities, and customer interaction, operating in a dynamic environment that prioritizes guest satisfaction and operational efficiency. Our team is composed of dedicated professionals passionate about creating memorable stays for all our guests, continuously striving to exceed expectations and uphold our reputation... Show More
Job Requirements
- High school education or equivalent
- experience in customer service or hospitality preferred
- proficiency in computer and office equipment usage
- strong communication skills
- ability to multitask effectively
- physical ability to perform job duties including lifting up to 50 pounds
- availability to work flexible shifts including evenings, weekends, and holidays
Job Qualifications
- High school education or equivalent
- strong guest service orientation
- basic accounting skills
- familiarity with hospitality industry practices preferred
- excellent communication skills
- proficiency with computers, calculators, phones, and office equipment
- good organizational skills
- efficient time management
- ability to remain calm and professional under pressure
Job Duties
- Greeting and check-in guests
- assisting with the check-in process
- verifying reservations
- providing information about services, amenities, and policies
- handling check-out and payment processing
- processing payments
- issuing invoices or receipts
- addressing payment-related queries
- answering incoming phone calls
- directing calls
- responding to emails and inquiries
- managing reservations, cancellations, and modifications
- maintaining an up-to-date reservation system
- assisting guests with requests
- resolving guest complaints
- performing administrative duties
- managing mail and packages
- maintaining visitor logs
- organizing files
- ensuring front desk area is presentable
- monitoring access to premises
- issuing visitor badges or passes
- following security protocols
- collaborating with security personnel
- handling cash transactions
- maintaining cash drawer
- reconciling transactions
- managing multiple tasks simultaneously
- collaborating with housekeeping, maintenance, and management
- following emergency procedures
- providing assistance during emergencies
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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