Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $22.00 - $24.00
Work Schedule
Night Shifts
Benefits
hourly pay
Commuter allowance
Parking allowance
Paid Time Off
Holiday pay
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
401k
HSA plans
FSA plans
Referral Bonus
Discounted lodging
Discounted dining
Discounted spa
Discounted golf
Discounted retail
Employee assistance program
volunteer opportunities
Online Learning Platform
Job Description
MarQueen Hotel is a distinguished establishment known for its commitment to excellence and guest satisfaction. As a part of Columbia Hospitality, a leader in the hospitality industry renowned for its values-driven and people-first culture, MarQueen Hotel offers a dynamic and rewarding work environment. This hotel combines comfort, luxury, and impeccable service to create memorable experiences for all its guests. Located in an idyllic setting, it attracts a diverse clientele seeking not only rest but an engaging hospitality experience that stands out in the competitive market. Columbia Hospitality prides itself on building authentic and inclusive workplaces where employees are valued and... Show More
Job Requirements
- This position requires overnight availability
- previous hospitality or customer service experience preferred
- previous experience in cash handling and computerized point of sale system preferred
- strong written and verbal communication skills required
Job Qualifications
- Previous hospitality or customer service experience preferred
- previous experience in cash handling and computerized point of sale system preferred
- strong written and verbal communication skills required
Job Duties
- Possesses a working knowledge of the front desk, efficiently handling the check-in and checkout processes according to hotel procedures and standards
- be knowledgeable and proficient with the property management system
- operate the PBX and radio paging system according to procedures
- establishes appropriate credit at time of guest check-in
- issues room keys and familiarizes guests with the services and areas of the property
- manages guest issues effectively, keeping in mind both the guest's needs and business objectives
- use discretion and professionalism in resolving guest conflicts and use good judgement to consult with management if assistance or follow-up is needed
- conduct adequate follow-up with both guest and fellow team members
- makes restaurant, transportation, activity, or entertainment reservations on behalf of the guest
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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