Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $22.00 - $24.00
Work Schedule
Night Shifts
Benefits
hourly pay
Commuter allowance
Parking allowance
Paid Time Off
Holiday pay
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
401k
HSA plans
FSA plans
Referral Bonus
Employee Discounts
Employee assistance program
volunteer opportunities
Committee participation
Online Learning Platform
Job Description
Columbia Hospitality is a nationally recognized management and consulting company with over 25 years of expertise in creating superior hospitality solutions and delivering exceptional guest experiences. Their diverse portfolio spans award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and unique event venues. Columbia Hospitality is well-known for fostering a vibrant, welcoming, and values-driven work environment. The company has earned consistent recognition as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal, underscoring its dedication to cultivating a fun, dynamic, and nurturing... Show More
Job Requirements
- High school diploma or equivalent
- Previous hospitality or customer service experience preferred
- Ability to work overnight shifts
- Strong written and verbal communication skills
- Experience with cash handling and Point of Sale systems preferred
- Ability to handle guest concerns professionally and discreetly
- Basic computer proficiency
Job Qualifications
- Previous hospitality or customer service experience preferred
- Strong written and verbal communication skills required
- Previous experience in cash handling and computerized Point of Sale system preferred
- Ability to work overnight hours
- Proficiency with property management software systems
Job Duties
- Possesses a working knowledge of the front desk, efficiently handling the check-in and checkout processes according to hotel procedures and standards
- Be knowledgeable and proficient with the property management system
- Operate the PBX and Radio paging system according to procedures
- Establishes appropriate credit at time of guest check-in
- issues room keys and familiarizes guests with the services and areas of the property
- Manages guest issues effectively, keeping in mind both the guest's needs and business objectives
- Use discretion and professionalism in resolving guest conflicts and use good judgement to consult with management if assistance or follow-up is needed
- Conduct adequate follow-up with both guest and fellow team members
- Makes restaurant, transportation, activity, or entertainment reservations on behalf of the guest
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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