Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $24.00
Work Schedule
Night Shifts
Benefits
hourly pay
Commuter allowance
Paid Time Off
Holiday pay
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
401k plan
Health savings account
Flexible spending account
Employee assistance program
Discounted lodging
Discounted dining
Discounted spa
Discounted golf
Discounted retail
Referral Bonus
Online Learning Platform
Job Description
MarQueen Hotel is a distinctive hospitality establishment known for providing exceptional guest experiences through attentive service and a welcoming atmosphere. As part of Columbia Hospitality, a renowned hospitality management company dedicated to creating memorable stays, MarQueen Hotel offers a blend of comfort and professionalism that sets it apart in the competitive hotel industry. Columbia Hospitality is recognized for its values-driven culture, focusing on inclusivity, respect, and continuous growth, making it a preferred workplace for individuals passionate about delivering superior service.
The MarQueen Hotel is currently seeking a dedicated Front Desk Agent / Overnight Valet who thrives in a dynamic a... Show More
The MarQueen Hotel is currently seeking a dedicated Front Desk Agent / Overnight Valet who thrives in a dynamic a... Show More
Job Requirements
- Availability to work overnight hours
- Experience in hospitality or customer service preferred
- Previous experience with cash handling and point of sale systems preferred
- Strong written and verbal communication skills
- Ability to work in a dynamic, team-oriented environment
- Discretion and professionalism in handling guest matters
- Willingness to support various front office tasks
Job Qualifications
- Previous hospitality or customer service experience preferred
- Strong written and verbal communication skills required
- Knowledge of cash handling and computerized point of sale systems preferred
- Ability to operate front desk procedures efficiently
- Proficiency with property management systems
- Professionalism in guest conflict resolution
- Capability to multitask in a fast-paced environment
Job Duties
- Handle check-in and check-out processes according to hotel standards
- Use the property management system proficiently
- Operate the PBX and radio paging system
- Establish credit at guest check-in and issue room keys
- Manage guest issues with discretion and professionalism
- Conduct follow-ups with guests and team members
- Make reservations for restaurants, transportation, activities, or entertainment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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