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Front Desk Agent (Overnight)

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $29.50
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

company-paid medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Complimentary employee meals
complimentary car parking onsite
complimentary bicycle parking onsite
bus transit reimbursement
Complimentary uniform laundering
Discounted and complimentary room nights at The Peninsula Hotels
Restaurant discount

Job Description

The Peninsula Beverly Hills is a distinguished luxury hotel known for its exceptional service, elegant accommodations, and prime location in Beverly Hills, California. As part of an award-winning luxury hotel group, The Peninsula Beverly Hills is dedicated to providing guests with an unparalleled hospitality experience in a setting that combines timeless sophistication with modern amenities. Known for its commitment to quality and guest satisfaction, this prestigious hotel attracts discerning travelers from around the world seeking comfort, style, and personalized service.

We are currently seeking an Overnight Front Office Agent to work alongside the Director of Front Office Operations.... Show More

Job Requirements

  • Strong communication skills
  • Experience in customer service in a luxury hotel or other luxury customer service environment
  • An open and flexible schedule with the ability to work on the weekends and holidays
  • Knowledge of Opera system a plus

Job Qualifications

  • Experience in customer service in a luxury hotel or other luxury customer service environment
  • Strong communication skills
  • Knowledge of Opera system a plus
  • Ability to work flexible hours including weekends and holidays

Job Duties

  • Warmly greet guests and assist them with check-in and check-out while maintaining luxury service standards
  • Act as the primary point of contact for guest inquiries, requests, and issues
  • Liaise with Housekeeping, Concierge, Valet, and other departments to ensure guest needs are met

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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