Front Desk Agent |Part- Time
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Flexible
Benefits
401(k)
weekly pay
Hilton travel discounts all over the world
growth opportunities
spa and restaurant discounts
50% tuition remission at Regent University
Complementary employee meal per shift
Job Description
The hiring establishment is a renowned resort that operates a dynamic Conference Center where hospitality and guest service are paramount. This resort is known for delivering exceptional experiences to guests through its well-maintained facilities, attentive staff, and comprehensive services designed to cater to various needs and preferences. The organization prides itself on creating a welcoming atmosphere that reflects its commitment to quality, professionalism, and memorable stays for all its visitors. As a prominent player in the hospitality industry, the resort offers diverse opportunities for personal growth and career advancement in a vibrant and supportive work environment.
The role bei... Show More
The role bei... Show More
Job Requirements
- High school diploma or equivalent experience or training
- Ability to accomplish necessary tasks on a computer
- Ability to effectively communicate in the English language
Job Qualifications
- High school diploma or equivalent experience or training
- Ability to accomplish necessary tasks on a computer
- Ability to effectively communicate in the English language
Job Duties
- All room clerk functions ie the friendly and efficient checking in and out of guests
- All cashier functions to include accurate posting of charges to individuals and groups and maintenance of cash receipts and hotel banks
- Reservation functions including entering and updating group files
- Concierge functions instructing guest on local entertainment etc
- Adhere to the policies of the Resort as set forth in the Employee Handbook and report any observed violations to Human Resources
- Resolve guest complaints disputes grievances and conflicts
- Maintain a good working relationship with all Departments
- Monitoring selling and posting items from the Sundries shop
- Enthusiastically collecting guest feedback comment cards
- Consistently present a friendly disposition and professional demeanor at all times
Job Qualifications
Experience
No experience required
Job Location
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