Founders Inn and Spa Tapestry Collection by Hilton logo

Front Desk Agent |Part- Time

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $12.00 - $16.00
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Work Schedule

Flexible
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Benefits

401(k)
weekly pay
Hilton travel discounts all over the world
growth opportunities
spa and restaurant discounts
50% tuition remission at Regent University
Complementary employee meal per shift

Job Description

The hiring establishment is a renowned resort that operates a dynamic Conference Center where hospitality and guest service are paramount. This resort is known for delivering exceptional experiences to guests through its well-maintained facilities, attentive staff, and comprehensive services designed to cater to various needs and preferences. The organization prides itself on creating a welcoming atmosphere that reflects its commitment to quality, professionalism, and memorable stays for all its visitors. As a prominent player in the hospitality industry, the resort offers diverse opportunities for personal growth and career advancement in a vibrant and supportive work environment.

The role bei... Show More

Job Requirements

  • High school diploma or equivalent experience or training
  • Ability to accomplish necessary tasks on a computer
  • Ability to effectively communicate in the English language

Job Qualifications

  • High school diploma or equivalent experience or training
  • Ability to accomplish necessary tasks on a computer
  • Ability to effectively communicate in the English language

Job Duties

  • All room clerk functions ie the friendly and efficient checking in and out of guests
  • All cashier functions to include accurate posting of charges to individuals and groups and maintenance of cash receipts and hotel banks
  • Reservation functions including entering and updating group files
  • Concierge functions instructing guest on local entertainment etc
  • Adhere to the policies of the Resort as set forth in the Employee Handbook and report any observed violations to Human Resources
  • Resolve guest complaints disputes grievances and conflicts
  • Maintain a good working relationship with all Departments
  • Monitoring selling and posting items from the Sundries shop
  • Enthusiastically collecting guest feedback comment cards
  • Consistently present a friendly disposition and professional demeanor at all times

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.