Sundance Resort

Front Desk Agent | The Inn at Sundance Mountain Resort

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Type:
Hourly
Rate:
Exact $17.00
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Work Schedule

Weekend Shifts
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Benefits

employee discounts on dining and resort amenities
401k Match
Season pass

Job Description

Sundance Resort is a renowned luxury destination nestled in the scenic mountains, acclaimed for its commitment to exceptional guest experiences and environmental sustainability. As a premier resort, Sundance blends the charm of nature with upscale amenities, creating a unique retreat for visitors seeking both relaxation and adventure. Known for its Forbes-rated luxury service and Michelin Key rating, Sundance Resort offers a pristine atmosphere where hospitality meets elegance. The resort prides itself on its dedication to land preservation and sustainability, ensuring that guest enjoyment harmonizes with environmental responsibility. Operating year-round, Sundance Resort provides a wide range of services and amenities, including... Show More

Job Requirements

  • High school diploma or equivalent
  • must be available for variable shifts including weekends and holidays
  • ability to work standing for 4 or more hours per shift
  • physical ability to lift up to 50 lbs and occasionally 100 lbs
  • ability to see colors and work in moderate noise environments
  • must complete and maintain TIPS certification
  • maintain valid U.S. drivers’ license as per company guidelines
  • excellent interpersonal skills
  • able to multitask effectively
  • comply with company policies and ethical standards

Job Qualifications

  • Must perform essential duties satisfactorily
  • TIPS certification for onsite alcohol service
  • excellent organizational, communication, and leadership skills
  • previous front desk experience preferred
  • resort experience or 6 months related experience
  • proficiency in word processing, spreadsheets, internet navigation, and electronic mail
  • knowledge of Springer Miller System helpful
  • able to use 2-way radios
  • valid U.S. driver’s license in good standing
  • ability to stand, walk, reach, stoop, kneel, and lift up to 50 lbs
  • must be 21 years of age or older

Job Duties

  • Provide a polished and inviting front desk presence
  • deliver warm, personalized service that embodies Sundance Resort's hospitality standards
  • anticipate and fulfill guest needs with intuition and efficiency
  • perform efficient check-ins and check-outs for Sundance Cottages
  • coordinate group arrivals and departures seamlessly
  • assist guests with recommendations and reservations for resort activities
  • handle guest concerns with discretion and professionalism

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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