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Front Desk Agent - Melrose Hotel, DC

Job Overview

briefcase

Employment Type

Part-time
Hourly
moneybag

Compensation

Hourly
Exact $18.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Medical
telehealth
prescriptions
Pain management
Dental
Vision
Mental Health Resources
Paid parental leave
Life insurance
Disability insurance
accident insurance
critical illness insurance
legal insurance
401(k) Savings Plan with Company Match
Investment assistance
529 Savings Plan

Job Description

We are a reputable hotel dedicated to providing exceptional guest experiences and top-notch hospitality services. Our establishment prides itself on maintaining a welcoming atmosphere where guests feel valued and cared for throughout their stay. We focus on combining tradition with modernity, ensuring that every guest interaction is smooth, efficient, and memorable. Our hotel caters to a diverse clientele, ranging from business travelers to tourists, and we consistently strive to exceed their expectations with our professional and courteous staff. We offer an engaging work environment that fosters growth, teamwork, and continuous learning.

We are currently seeking a Front Desk ... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in front desk or customer service preferred
  • Strong communication and interpersonal skills
  • Ability to operate front office computer systems
  • Basic math skills for cash handling
  • Ability to work flexible schedules including nights, weekends, and holidays
  • High work ethic and self-initiative
  • Enjoy working as part of a team that provides great experiences for guests

Job Qualifications

  • High school diploma or equivalent
  • Experience in front desk or customer service preferred
  • Strong communication and interpersonal skills
  • Ability to operate front office computer systems
  • Basic math skills for cash handling
  • Ability to work flexible schedules including nights, weekends, and holidays
  • Team player with a positive attitude

Job Duties

  • Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel
  • Assist in pre-registration and blocking of reservations when necessary
  • Promptly, accurately and efficiently know how and where to post all charges
  • Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often
  • Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly
  • Review any reservations with special requests and work to block rooms accordingly
  • Have knowledge of hotel rates, discounts and how to handle each
  • Have working knowledge of reservations and procedures, including how to take same day reservations
  • Should be able to take reservations in approximately 2 minutes
  • Know and follow cancellation procedures and relocation procedures when necessary
  • Pay $18.00 per hour (USD)

Job Qualifications

Experience

No experience required


Job Location

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