Job Overview
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.00
Job Description
Our establishment is a highly regarded hotel committed to providing exceptional hospitality and seamless guest experiences. We pride ourselves on delivering outstanding customer service, ensuring every visitor to our hotel feels welcomed, comfortable, and valued. Our hotel combines contemporary amenities with a warm, inviting atmosphere, making it an ideal destination for travelers seeking both business and leisure accommodations. As an integral part of the hospitality industry, our hotel places strong emphasis on professionalism, efficiency, and attention to detail at every touchpoint with our guests. Working with us means becoming part of a dedicated team passionate about creating memorable experiences while... Show More
Job Requirements
- High school diploma or equivalent
- Proven experience in a customer-facing role, preferably in hospitality
- Proficient in using front office computer systems or manual systems
- Excellent communication and interpersonal skills
- Ability to handle cash, checks and credit cards accurately
- Capable of multitasking and maintaining composure under pressure
- Basic understanding of hotel reservation, cancellation and relocation procedures
Job Qualifications
- High school diploma or equivalent
- Previous experience in hotel front desk or hospitality environment preferred
- Proficiency with front office computer systems
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Knowledge of cash handling and basic accounting principles
- Customer service oriented
- Problem-solving skills
- Attention to detail
Job Duties
- Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel
- Assist in pre-registration and blocking of reservations when necessary
- Promptly, accurately and efficiently know how and where to post all charges
- Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often
- Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly
- Review any reservations with special requests and work to block rooms accordingly
- Have knowledge of hotel rates, discounts and how to handle each
- Have working knowledge of reservations and procedures, including how to take same day reservations
- Should be able to take reservations in approximately 2 minutes
- Know and follow cancellation procedures and relocation procedures when necessary
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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