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PM Hotel Group

Front Desk Agent Hotel

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $20.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

excellent pay
hotel discounts
opportunity to be part of a growing hotel company
Equal opportunity employer

Job Description

About the Hotel: This established hotel, known for its commitment to excellence and guest satisfaction, is looking for a dynamic Front Desk Associate to join its welcoming team. The hotel prides itself on creating memorable guest experiences by offering top-notch services in a comfortable and inviting environment. As part of a growing hotel company, employees benefit from a culture that values flexibility, inclusiveness, and a strong community spirit. With access to competitive pay and generous hotel discounts, this opportunity is perfect for individuals who want to thrive in a fast-paced hospitality setting and make a direct impact on guests' stays.Show More

Job Requirements

  • high school diploma or equivalent
  • prior customer service experience preferred
  • ability to interact politely and positively with guests and team members
  • capacity to fulfill guest requests in a timely manner
  • ability to work flexible schedules including nights, weekends, and holidays
  • physical ability to stand, sit, walk, bend, twist, climb stairs and lift up to 50 pounds
  • excellent communication skills

Job Qualifications

  • high school diploma or equivalent
  • three to six months of related experience preferred
  • excellent communication and interpersonal skills
  • ability to work under pressure
  • knowledge of local area attractions is a plus

Job Duties

  • greet guests with a friendly and welcoming attitude
  • manage the check-in and check-out process efficiently
  • communicate clearly and maintain professionalism
  • provide knowledgeable recommendations about local restaurants, entertainment, and sporting events
  • handle cash transactions responsibly
  • use computers and property management systems to perform front desk tasks
  • respond promptly to guest requests and resolve issues

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location