Job Overview
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Flexible Schedule
Retirement Plan
Job Description
About: This opening is with a well-established hotel known for providing exceptional hospitality and a welcoming environment to all guests. The hotel prides itself on delivering high quality service and ensures a seamless and memorable stay for visitors. Featuring a professional team dedicated to guest satisfaction, this hotel offers an excellent work environment with the opportunity to grow within the hospitality industry. With a commitment to excellence, the hotel seeks individuals eager to contribute to its success and enhance its reputation as a preferred lodging destination.
The role available is that of a Front Desk Agent, a pivotal positi... Show More
The role available is that of a Front Desk Agent, a pivotal positi... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in front desk or hospitality roles preferred
- Ability to handle cash accurately
- May be required to work varying schedules including nights, weekends, and holidays
- High work ethic and self-initiative
- Ability to work as part of a team
- Enjoys providing great guest experiences
Job Qualifications
- High school diploma or equivalent
- Previous experience in front desk or hospitality roles preferred
- Strong interpersonal and communication skills
- Ability to handle cash and process payments accurately
- Familiarity with hotel reservation systems and front office operations
- Ability to work in a fast-paced environment
- Team player with a customer service orientation
Job Duties
- Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel
- Assist in pre-registration and blocking of reservations when necessary
- Promptly, accurately and efficiently know how and where to post all charges
- Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often
- Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly
- Review any reservations with special requests and work to block rooms accordingly
- Have knowledge of hotel rates, discounts and how to handle each
- Have working knowledge of reservations and procedures, including how to take same day reservations
- Should be able to take reservations in approximately 2 minutes
- Know and follow cancellation procedures and relocation procedures when necessary
Job Location
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