Front Desk Agent - Hilton University of Florida Conference Center
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.50 - $15.75
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
401K with company match
Job Description
Pyramid Global Hospitality is a leading hospitality management company that places people at the heart of its operations. This global organization is dedicated to creating a supportive, inclusive work environment where diversity, employee growth, development, and well-being are prioritized. With a strong commitment to a People First culture, Pyramid Global Hospitality fosters meaningful employee relationships, comprehensive benefits packages, and ongoing training and development opportunities. The company manages over 230 properties worldwide, providing a range of career paths for both industry newcomers and seasoned professionals looking to thrive in a collaborative, growth-oriented setting.
Among its distinguished portfolio is the Hilton ... Show More
Among its distinguished portfolio is the Hilton ... Show More
Job Requirements
- High school diploma or equivalent
- Strong desire to positively impact others and create memorable guest experiences
- Outgoing, engaging, and professional demeanor
- Computer literacy
- Excellent verbal and written communication skills
- Ability to work in a fast-paced environment
- Ability to stand for entire shift
- Availability to work various shifts including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- A strong desire to positively impact others and create memorable guest experiences
- Outgoing, engaging, and professional demeanor
- Computer literacy and comfort with administrative tasks
- Excellent verbal and written communication skills
- Ability to work efficiently in a fast-paced environment
- Ability to stand for the duration of the shift
- Availability to work various shifts, including weekends and holidays
Job Duties
- Perform all room clerk functions, including friendly and efficient guest check-in and check-out
- Complete cashier functions, including accurate posting of charges for individuals and groups
- Maintain hotel banks and cash receipts with accuracy and accountability
- Handle reservation functions, including entering and updating group files
- Serve as a concierge resource, providing local entertainment and area recommendations
- Support and adhere to all hotel policies as outlined in the Employee Handbook
- Maintain exceptional guest and employee relations
- Work collaboratively with all departments to ensure a seamless guest experience
- Collect guest feedback and comment cards with an enthusiastic and service-driven approach
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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