Front Desk Agent - Hilton University of Florida Conference Center
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.50 - $15.75
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
employee hotel rates
401K with company match
recognition programs
Job Description
Pyramid Global Hospitality is a distinguished leader in the hospitality industry, renowned for its commitment to a 'People First' culture. The company prioritizes the wellbeing, growth, and development of its employees, recognizing that their dedication directly contributes to delivering exceptional guest experiences. With over 230 properties worldwide, Pyramid Global Hospitality fosters an inclusive and supportive environment where diversity is celebrated and career advancement is actively encouraged. Their comprehensive approach to employee engagement includes health insurance, retirement plans, paid time off, on-site wellness programs, and unique perks such as local discounts and employee rates on hotel stays. This commitment extends beyond... Show More
Job Requirements
- High school diploma or equivalent
- Ability to work efficiently in a fast-paced environment
- Ability to stand for the duration of the shift
- Availability to work various shifts including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Computer literacy and comfort with administrative tasks
- Outgoing and professional demeanor
- Strong desire to positively impact others and create memorable guest experiences
Job Duties
- Perform all room clerk functions including friendly and efficient guest check-in and check-out
- Complete cashier functions including accurate posting of charges for individuals and groups
- Maintain hotel banks and cash receipts with accuracy and accountability
- Handle reservation functions including entering and updating group files
- Serve as a concierge resource providing local entertainment and area recommendations
- Support and adhere to all hotel policies as outlined in the Employee Handbook
- Maintain exceptional guest and employee relations
- Work collaboratively with all departments to ensure a seamless guest experience
- Collect guest feedback and comment cards with an enthusiastic and service-driven approach
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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