Front Desk Agent - Hilton University of Florida Conference Center
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.50 - $15.75
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
401k retirement plan with company match
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
employee recognition programs
Job Description
Pyramid Global Hospitality is a leading hospitality company renowned for its "People First" culture that prioritizes employee support, diversity, growth, and wellbeing. With a vast portfolio managing over 230 properties worldwide, Pyramid Global Hospitality strives to create an inclusive and collaborative work environment where every employee can thrive and contribute to exceptional guest experiences. From entry-level positions to seasoned professionals, the company offers ongoing training and development programs designed to help employees advance their careers while fostering a sense of community and belonging.
One of the distinguished properties managed by Pyramid Global Hospitality is the Hilton University of Florida Confe... Show More
One of the distinguished properties managed by Pyramid Global Hospitality is the Hilton University of Florida Confe... Show More
Job Requirements
- High school diploma or equivalent
- Strong desire to positively impact others and create memorable guest experiences
- Outgoing, engaging, and professional demeanor
- Computer literacy and comfort with administrative tasks
- Excellent verbal and written communication skills
- Ability to work efficiently in a fast-paced environment
- Ability to stand for the duration of the shift
- Availability to work various shifts, including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- Strong verbal and written communication skills
- Computer literacy and comfort with administrative tasks
- Outgoing, engaging, and professional demeanor
- Ability to work efficiently in a fast-paced environment
- Ability to stand for the duration of the shift
- Availability to work various shifts, including weekends and holidays
Job Duties
- Perform all room clerk functions, including friendly and efficient guest check-in and check-out
- Complete cashier functions, including accurate posting of charges for individuals and groups
- Maintain hotel banks and cash receipts with accuracy and accountability
- Handle reservation functions, including entering and updating group files
- Serve as a concierge resource, providing local entertainment and area recommendations
- Support and adhere to all hotel policies as outlined in the Employee Handbook
- Maintain exceptional guest and employee relations
- Work collaboratively with all departments to ensure a seamless guest experience
- Collect guest feedback and comment cards with an enthusiastic and service-driven approach
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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