Remington Hospitality

Front Desk Agent - Hilton Santa Fe

Job Overview

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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

competitive salary
Career advancement opportunities
Training and Development
Supportive team environment
flexible scheduling

Job Description

This job opportunity is with a reputable hotel known for delivering exceptional guest experiences through its dedicated team and commitment to quality service. As a key player in the hospitality industry, the hotel offers a vibrant work environment where every employee's contribution is valued and recognized. The establishment prides itself on fostering a culture of teamwork, professionalism, and continuous growth, making it an ideal workplace for individuals passionate about the hospitality field. This role is a full-time position with competitive compensation, offering both career advancement and personal development opportunities within the company.

The position involves serving as a Front De... Show More

Job Requirements

  • High work ethic and self-initiative
  • may be required to work varying schedules to include nights, weekends and holidays
  • someone who enjoys working as and being part of a team that provides great experiences for our guests

Job Qualifications

  • High work ethic and self-initiative
  • someone who enjoys working as and being part of a team that provides great experiences for our Guests

Job Duties

  • Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel
  • assist in pre-registration and blocking of reservations when necessary
  • promptly, accurately and efficiently post all charges
  • have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often
  • accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly
  • review any reservations with special requests and block rooms accordingly
  • have knowledge of hotel rates, discounts and how to handle each
  • have working knowledge of reservations and procedures, including how to take same day reservations, take reservations in approximately 2 minutes, and follow cancellation and relocation procedures when necessary

Job Location