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Job Overview
Compensation
Salary
Range $26,000.00 - $42,000.00
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Job Description
Hampton Inn & Suites Stephenville is part of the Hampton by Hilton brand, known for providing quality accommodations and exceptional guest experiences across the globe. Situated in Stephenville, this hotel combines comfort, convenience, and a welcoming atmosphere tailored for both business and leisure travelers. The establishment emphasizes guest satisfaction, offering modern amenities, friendly service, and a commitment to cleanliness and hospitality that consistently meets Hilton's high standards.
The Front Desk Agent at Hampton Inn & Suites Stephenville plays a crucial role in ensuring guests receive a warm welcome and an enjoyable stay. This role involves managing front desk operations efficien... Show More
The Front Desk Agent at Hampton Inn & Suites Stephenville plays a crucial role in ensuring guests receive a warm welcome and an enjoyable stay. This role involves managing front desk operations efficien... Show More
Job Requirements
- High school diploma or equivalent
- customer service experience preferred
- ability to work flexible hours including weekends and holidays
- strong communication skills
- basic computer proficiency
- friendly and approachable demeanor
- ability to multitask
Job Qualifications
- High school diploma or equivalent
- previous experience in a customer service or front desk role preferred
- excellent communication and interpersonal skills
- strong organizational abilities
- proficiency with hotel management software
- ability to remain calm under pressure
Job Duties
- Greet and welcome guests upon arrival
- efficiently manage guest check-in and check-out processes
- answer guest inquiries and provide information about the hotel and local attractions
- handle reservations and cancellations
- maintain accurate guest records and process payments
- coordinate with housekeeping and maintenance to ensure room readiness
- address and resolve guest complaints in a professional manner
Job Qualifications
Experience
No experience required
Job Location
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