FRONT DESK AGENT (GUEST SERVICES AGENT) - ON CALL
Job Overview
Employment Type
Temporary
Part-time
Compensation
Type:
Hourly
Rate:
Exact $27.27
Work Schedule
On-call
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Paid holidays
wellness programs
Job Description
Hyatt Regency Waikiki Beach Resort and Spa is a premier luxury hotel situated in the heart of Waikiki, Honolulu, Hawaii. This iconic resort features 1,230 rooms and offers guests world-class amenities, breathtaking ocean views, and an immersive Hawaiian cultural experience. Known for its prime location just steps away from the azure blue waters and soft sands of Waikiki Beach, Hyatt Regency Waikiki Beach Resort and Spa is a sought-after destination for travelers seeking relaxation, adventure, and exceptional hospitality. The resort is committed to delivering personalized services infused with the spirit of Aloha, emphasizing genuine care and attention to every guest's... Show More
Job Requirements
- Prior customer service experience with direct interaction with guests
- ability to interact with a diverse clientele
- open availability including overnights and weekends
- comfortable working in a fast-paced environment
Job Qualifications
- Prior customer service experience with direct interaction with guests
- ability to interact with a diverse clientele
- strong communication and interpersonal skills
- capable of thriving in a fast-paced environment
- flexibility with work schedule including overnight and weekend availability
Job Duties
- Interact directly with guests throughout their stay
- manage check-in and check-out processes efficiently
- provide accurate information about the resort, restaurants, spa, and surrounding areas
- ensure a welcoming and hospitable atmosphere
- handle guest inquiries and resolve any issues promptly
- maintain knowledge of hotel policies and procedures
- support the front office team in daily operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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