Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Disability insurance
supplemental life insurance
Identity Theft Protection
flexible spending accounts
401(k) retirement plan
Paid Time Off
vacation
Holidays
Employee assistance program
hotel discounts
Job Description
Our company is a well-established hotel and resort group recognized for providing exceptional hospitality services across multiple properties. We are committed to offering outstanding guest experiences and maintaining high standards of service excellence in all our operations. Our establishments are known for combining comfort, style, and personalized attention to detail to ensure every guest feels welcomed and valued. We foster a professional workplace culture that encourages teamwork and continuous improvement in all aspects of the hospitality industry. Whether our guests visit us for business or leisure, our goal is to deliver a memorable and enjoyable stay through dedicated staff and... Show More
Job Requirements
- High school education or equivalent experience
- relevant hospitality or customer service experience preferred
- basic accounting knowledge
- ability to handle cash transactions accurately
- proficiency in computer and phone systems
- excellent interpersonal and communication skills
- ability to multitask efficiently
- ability to remain calm and professional under pressure
Job Qualifications
- High school education or equivalent experience
- strong guest service orientation
- basic accounting skills
- familiarity with hospitality industry practices
- ability to remain calm and professional under pressure
- proficiency in operating computer, calculator, phone, and office equipment
- excellent communication skills both written and verbal
- good organizational skills and efficient time management
Job Duties
- Greeting and check-in guests, clients, or customers in a friendly and professional manner
- assisting with the check-in process, verifying reservations, and providing necessary information about services, amenities, and policies
- handling check-out procedures, processing payments, and issuing invoices or receipts as needed
- answering incoming phone calls, directing calls to appropriate departments, and responding to emails and inquiries promptly
- managing room or service reservations, cancellations, and modifications
- assisting guests with requests such as room changes, additional amenities, directions, and local recommendations
- performing administrative duties including managing mail and packages, maintaining visitor logs, organizing files, and ensuring the front desk is presentable
- monitoring access to the premises and issuing visitor badges or passes
- handling cash transactions accurately and securely
- managing multiple tasks simultaneously including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks
- collaborating with housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction
- following established procedures for emergency situations and providing assistance as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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