Front Desk Agent - Full Time

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $20.00
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling
Paid holidays

Job Description

AC Marriott Hotel is a renowned hospitality establishment located in Burlington, Vermont. As part of the globally recognized Marriott International chain, this hotel is dedicated to delivering exceptional guest experiences through high-quality services and comfortable accommodations. With its commitment to excellence and a strong focus on customer satisfaction, AC Marriott Hotel stands as a preferred choice for both business and leisure travelers in the region. The hotel combines modern amenities with a welcoming atmosphere, ensuring every guest feels valued and cared for during their stay.

We are currently looking to expand our dedicated team by hiring a friendly and customer ser... Show More

Job Requirements

  • high school diploma or equivalent
  • minimum one year of experience in customer service or a related field
  • ability to work flexible hours including weekends and holidays
  • strong communication skills
  • dependable and punctual
  • basic computer literacy
  • ability to multitask under pressure

Job Qualifications

  • high school diploma or equivalent
  • previous experience in customer service or hospitality
  • excellent communication and interpersonal skills
  • ability to handle multiple tasks efficiently
  • proficiency with reservation software and basic computer skills
  • strong problem-solving abilities
  • friendly and professional demeanor

Job Duties

  • greet and register guests upon arrival
  • handle guest check-ins and check-outs
  • manage reservations and room assignments
  • provide information about hotel services and local attractions
  • resolve guest issues and answer inquiries
  • maintain accurate records of guest accounts
  • coordinate with other hotel departments to ensure guest satisfaction

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.