Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
wellness programs
Job Description
Four Seasons is a premier luxury hospitality company renowned worldwide for its exceptional service and commitment to excellence. Powered by a collective team of dedicated individuals, Four Seasons continually strives for growth, pushing the boundaries of hospitality service while maintaining a culture grounded in respect and genuine care. Globally, Four Seasons team members create unforgettable experiences for guests, residents, and partners by delivering a level of luxury paired with sincere hospitality. At the core of Four Seasons' philosophy is the belief that extraordinary guest experiences begin with a world-class employee experience and a vibrant company culture rooted in the Golden... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hotel front desk preferred
- Fluency in reading, writing, and speaking English
- Ability to stand for extended periods during shifts
- Excellent personal presentation
- Strong interpersonal and communication skills
- Proficiency in hotel property management software
Job Qualifications
- High school diploma or equivalent
- Previous experience in hotel front desk or customer service roles preferred
- Proficiency in hotel property management systems
- Excellent communication and interpersonal skills
- Ability to handle high-pressure situations calmly and effectively
- Strong problem-solving skills
- Fluency in English, both written and spoken
Job Duties
- Greet and welcome guests upon arrival to the hotel
- Check guests in and out efficiently maintaining accuracy in registration and billing
- Respond promptly and courteously to guest inquiries and requests
- Utilize hotel property management systems to record guest information and process payments
- Resolve guest issues and complaints with professionalism and tact
- Coordinate with other hotel departments to ensure seamless guest experiences
- Maintain a tidy and organized front desk area ensuring preparedness for all shifts
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
OysterLink helps hospitality teams hire in one place.
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