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Four Seasons

Front Desk Agent F/T

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities

Job Description

Four Seasons Hotels and Resorts is a leading global luxury hospitality company renowned for its exceptional service, exquisite properties, and a commitment to providing memorable experiences for guests worldwide. Founded in 1960, Four Seasons has grown into an international chain of hotels and resorts, setting the standard for luxury and guest satisfaction across diverse locations. The company’s culture is built on a foundation of respect, integrity, and the Golden Rule, which emphasizes treating others the way we wish to be treated ourselves. This philosophy ensures not only superior guest experiences but also fosters a supportive, inclusive, and empowering work environment... Show More

Job Requirements

  • high school diploma or equivalent
  • ability to stand for 8 hours per day
  • excellent communication skills
  • friendly and approachable demeanor
  • ability to multitask in a fast-paced environment
  • basic computer knowledge
  • willingness to work flexible shifts

Job Qualifications

  • proficiency in hotel property management systems
  • excellent personal presentation
  • strong interpersonal skills
  • fluent in reading, writing, and spoken English
  • good problem-solving abilities
  • previous customer service or hospitality experience preferred

Job Duties

  • greet guests warmly upon arrival and departure
  • check guests in and out efficiently
  • manage reservations and room assignments
  • respond promptly and effectively to guest inquiries and requests
  • handle billing and payments accurately
  • assist with resolving guest complaints and issues
  • maintain a clean and organized front desk area

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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