Merete Hotel Management

Front Desk Agent-Element, Bend

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $20.00
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Career Development
Paid Time Off
health benefits
Travel Industry Discounts

Job Description

Merete is a dynamic and forward-thinking company specializing in hospitality services, committed to delivering exceptional experiences to its guests. Within its portfolio is the Holiday Inn Express Bend, located in Bend, OR, a well-known flagship hotel that provides distinguished lodging and comprehensive amenities for travelers and visitors. As part of a well-established global brand, Holiday Inn Express Bend combines comfort, convenience, and quality service, making it a popular choice for both business and leisure guests.

Merete emphasizes fostering a supportive, welcoming workplace culture where diversity and equal opportunity are core values. The company’s dedication to overcoming biases and supporting a... Show More

Job Requirements

  • None
  • customer service experience necessary
  • prior cash handling experience preferred
  • experience working with computers and operating keyboards
  • must pass criminal background check

Job Qualifications

  • Customer service experience necessary
  • prior cash handling experience preferred
  • experience working with computers and operating keyboards
  • must pass criminal background check

Job Duties

  • Register guests to the proper accommodations upon arrival
  • make, change, or cancel guest's reservations at their request
  • accommodate guest with any problems or requests they have
  • update information in the computer system as needed
  • communicate with other departments to fulfill guest needs
  • answer telephones
  • maintain keys in secure areas
  • attend all mandatory meetings
  • may be required to drive Shuttle Van if applicable
  • report all unsafe conditions immediately
  • keep work area neat and organized
  • regular and reliable attendance and punctuality are essential functions of this position
  • consistently at work and on time, follows instructions and accepts feedback
  • complete other duties as assigned by supervisor to include cross training
  • treating others with respect and behaving in a manner that is positive, productive and encourages teamwork at all times is an essential function of this job

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location