Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $17.00
Work Schedule
Flexible
Day Shifts
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability options
401k plan
Tuition Assistance
discounted hotel stays
Career development programs
Paid Time Off
Job Description
Concord Hospitality is a renowned hospitality company dedicated to providing exceptional guest experiences across its portfolio of hotels. Known for its commitment to quality service and its company culture centered on respect, teamwork, and enjoyment, Concord Hospitality strives to create memorable stays for every guest. With a foundation built on the five Cornerstones: Quality, Integrity, Community, Profitability, and Fun, the company fosters an environment where associates feel valued and motivated to grow their careers. With a presence in multiple locations, Concord Hospitality maintains a leadership position in the hotel industry by consistently exceeding guest expectations and promoting associate development and... Show More
Job Requirements
- High school diploma or equivalent
- ability to work flexible hours including evenings, weekends, and holidays
- excellent customer service skills
- basic proficiency in computer operations
- strong communication skills
- ability to handle cash transactions accurately
- willingness to learn and follow hotel policies and procedures
- ability to remain calm and professional during stressful situations
Job Qualifications
- High school diploma or equivalent
- strong interpersonal and communication skills
- ability to work in a fast-paced environment
- previous experience in customer service or hospitality preferred
- proficiency with basic computer applications
- ability to maintain professionalism and composure under pressure
- strong problem-solving skills
- friendly and approachable demeanor
Job Duties
- Greet and assist guests with efficiency, warmth, and professionalism
- maintain the highest level of service and hospitality throughout each interaction
- resolve guest concerns quickly and ensure complete satisfaction
- accurately post charges, handle payments, and follow all cash-handling procedures
- manage guest mail and messages with professionalism and discretion
- stay knowledgeable about our hotel brand, programs, and special offers
- communicate guest needs and feedback clearly to other departments and management
- answer calls, assist lobby visitors, and support team members promptly
- know and follow all hotel safety and emergency procedures
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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