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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $22.00 - $24.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
flexible scheduling
opportunities for growth
Job Description
Drift Santa Barbara is a boutique hotel located in the vibrant heart of Santa Barbara, known for its design-forward spaces and exceptional guest experiences. As a hospitality establishment, Drift prides itself on creating an inviting atmosphere where guests feel genuinely welcomed and cared for throughout their stay. The hotel offers a modern approach to hospitality, blending creativity with a people-first mindset to deliver warm, seamless service. Drift Santa Barbara’s commitment to its team culture, guest satisfaction, and operational excellence makes it a sought-after destination for travelers and a rewarding workplace for hospitality professionals.
This full-time Front Desk Agent posi... Show More
This full-time Front Desk Agent posi... Show More
Job Requirements
- High school diploma or equivalent
- previous hospitality or customer service experience preferred
- strong communication skills
- ability to use technology and learn new systems
- ability to multitask effectively
- reliable and organized
- calm and composed under pressure
- passion for guest service
- team collaboration skills
Job Qualifications
- Previous hospitality or customer service experience preferred
- strong communication and guest-relations skills
- comfortable using technology and learning new systems
- ability to multitask in a fast-paced, guest-facing environment
- reliable, organized, and calm under pressure
- a genuine passion for creating great guest experiences
- team-player energy with the ability to collaborate across departments
Job Duties
- Welcome guests and create a memorable check-in and check-out experience
- anticipate guest needs, answer questions, and help guests navigate local dining and activities
- support hotel operations by coordinating with housekeeping, maintenance, food and beverage, and leadership
- handle reservations, guest communication, and folio accuracy with care
- manage guest requests and follow through to ensure resolution
- maintain common-area readiness, cleanliness, and vibe
- assist with on-property retail, amenities, and delivery of guest items
- support concierge-style needs including recommendations and trip planning
- uphold Drift brand standards and contribute to a smooth, seamless guest journey
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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