Front Desk Agent - Delta by Marriott, Wichita Falls
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
401(k)
401(k) matching
Dental Insurance
Employee assistance program
employee discount
Health Insurance
Health savings account
Life insurance
Referral program
Vision Insurance
Job Description
O'Reilly Hospitality Management, LLC (OHM) is a forward-thinking and rapidly growing hospitality management company dedicated to creating meaningful experiences for guests while fostering a supportive and empowering environment for its team members. With a strong commitment to sustainability, health and wellness, community involvement, and philanthropic outreach, OHM stands out as a leader in the hospitality industry that values innovation and social responsibility. The company prides itself on empowering employees at every level of leadership, encouraging collaboration, and recognizing the unique contributions of each team member to make a real impact. OHM believes that its success is directly linked to the... Show More
Job Requirements
- Standing for long periods
- Light lifting up to 40 pounds
- Flexible schedule, including nights, weekends, and holidays
- Indoor environment with minimal exposure to adverse conditions
- High school diploma or GED preferred
- Hospitality customer service experience preferred
Job Qualifications
- High school diploma or GED preferred
- Hospitality customer service experience preferred
- Strong leadership, communication, and organizational skills
- Ability to multitask, prioritize, and solve problems
- Proficiency with property management systems and Microsoft Office
Job Duties
- Warmly greet guests and assist with registration and room assignments
- Handle guest inquiries about hotel services, dining, entertainment, and travel directions
- Manage room availability, guest accounts, and billing
- Post charges, process payments, and make change
- Make reservations and handle guest requests, including safekeeping of valuables
- Communicate effectively with other departments
- Follow hotel credit policies and ensure accurate cash handling
- Support team members and take on additional responsibilities as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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