Job Overview
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Job Description
Our esteemed hotel is renowned for providing exceptional hospitality and a comfortable stay for all our guests. With a strong commitment to quality service and guest satisfaction, our establishment has become a preferred choice for travelers seeking both leisure and business accommodations. Located conveniently in a prime area, our hotel offers modern amenities, welcoming ambiance, and a dedicated team striving to create memorable guest experiences. We value professionalism, teamwork, and a warm approach to hospitality, making our property a standout destination. As a part of our commitment to excellence, we are currently seeking a Front Desk Agent to join our... Show More
Job Requirements
- High school diploma or equivalent
- Ability to work varying schedules including nights, weekends and holidays
- Strong work ethic and self-initiative
- Previous experience in hospitality or customer service preferred
- Must enjoy working as part of a team providing excellent guest experiences
Job Qualifications
- High school diploma or equivalent
- Previous experience in a front desk or customer service role preferred
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Basic computer proficiency including hotel front office systems
- Ability to handle cash transactions accurately
- Friendly and approachable demeanor
- Ability to work independently and as part of a team
Job Duties
- Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel
- Assist in pre-registration and blocking of reservations when necessary
- Promptly, accurately and efficiently know how and where to post all charges
- Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often
- Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly
- Review any reservations with special requests and work to block rooms accordingly
- Have knowledge of hotel rates, discounts and how to handle each
- Have working knowledge of reservations and procedures, including how to take same day reservations
- Should be able to take reservations in approximately 2 minutes
- Know and follow cancellation procedures and relocation procedures when necessary
Restaurants and hotels use OysterLink to hire.
Job Location
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