Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee Discounts
Flexible Schedule
friendly work environment
Job Description
Our company is a recognized establishment in the hospitality sector, known for delivering exceptional service and creating welcoming environments for all guests and clients. We pride ourselves on maintaining a smooth, efficient, and professional office atmosphere that supports our daily operations and ensures the satisfaction of those we serve. As a company that values excellence and professionalism, we seek to employ individuals who are friendly, organized, and possess outstanding communication abilities to help us uphold these standards.
The Front Desk Agent plays a critical role within our team, serving as the initial point of contact for visitors and clien... Show More
The Front Desk Agent plays a critical role within our team, serving as the initial point of contact for visitors and clien... Show More
Job Requirements
- High school diploma or equivalent
- at least one year of experience in customer service or receptionist role preferred
- excellent communication skills
- proficiency in Microsoft Office Suite
- strong customer service skills
- ability to multitask
- experience with cash handling preferred
- problem-solving skills
- excellent phone etiquette
- ability to sit for extended periods
- ability to lift and carry up to 10 pounds
- work performed in typical office environment
Job Qualifications
- High school diploma or equivalent
- at least one year of experience in a customer service or receptionist role preferred
- excellent verbal and written communication skills
- proficiency in Microsoft Office Suite including Word Excel and Outlook
- strong customer service skills and a positive attitude
- ability to handle multiple tasks efficiently multitasking
- experience with cash handling and basic accounting principles preferred
- demonstrated ability to solve problems effectively problem-solving
- excellent phone etiquette and professional demeanor
- experience with appointment scheduling software preferred
- bilingual skills are a plus
Job Duties
- Greet and welcome all visitors and clients providing excellent customer service
- perform standard receptionist duties including answering phones taking messages and directing calls
- use communication skills to effectively interact with people from diverse backgrounds
- schedule appointments and manage calendars
- demonstrate strong multitasking abilities handling multiple tasks simultaneously with ease
- accurately enter data into systems ensuring data integrity through efficient data entry
- handle cash transactions accurately and responsibly adhering to all cash handling procedures
- utilize Microsoft Office Suite to create documents spreadsheets and presentations
- maintain professional phone etiquette at all times representing the company positively
- proactively identify and resolve issues demonstrating strong problem-solving skills
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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