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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $14.25 - $17.75
Work Schedule
Flexible
Weekend Shifts
Benefits
Multiple Tiers of Medical Coverage
dental coverage
vision coverage
24/7 Teledoc service
free maintenance medications
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
The Camby, Autograph Collection, is a distinguished boutique luxury hotel located in the vibrant heart of Phoenix, Arizona. This hotel is recognized for its upscale design and exceptional service, making it a premier destination for travelers seeking both comfort and style. The Camby stands out as a unique property in the Phoenix hospitality scene, offering an inviting and dynamic atmosphere that combines modern luxury with personalized care. Owned and operated under the umbrella of Davidson Hospitality Group, an award-winning full-service hospitality management company known for its entrepreneurial spirit and commitment to excellence, The Camby benefits from a strong support network... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in customer service, preferably in hospitality
- cash handling experience
- strong communication skills
- problem-solving abilities
- proficiency with computer systems and hotel management software
- ability to work flexible hours including nights, weekends, and holidays
- excellent organizational skills
- ability to remain calm under pressure
Job Qualifications
- Previous experience in a customer service role, preferably in a hotel or hospitality environment
- excellent communication and interpersonal skills
- previous cash handling experience required
- strong problem-solving abilities and the ability to remain calm under pressure
- proficiency in computer systems and knowledge of hotel property management software
- outstanding organizational and multitasking skills
- availability to work flexible schedules, including evenings, weekends, and holidays
- high school diploma or equivalent
Job Duties
- Provide exceptional customer service, creating a positive first impression for guests
- efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency
- respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy
- assist guests with recommendations and information about local attractions, dining options, and hotel amenities
- process guest payments and maintain accurate records
- conduct night audits to verify the accuracy of guest accounts and resolve any discrepancies
- assist guests with inquiries, requests, and any issues that may arise during the night
- collaborate with other departments to ensure seamless guest experiences
- maintain a clean and organized front desk area
- handle cash and credit card transactions accurately
- demonstrate a strong attention to detail and a proactive approach to guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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