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Front Desk Agent *3-11pm weekends required* $13.00
Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $13.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Supplemental Insurance
enhanced paid time off
Paid training
fantastic company culture
Job Description
Crown Hotel & Travel Management, LLC is a prominent player in the hospitality industry, known for its dedication to delivering exceptional guest experiences and fostering an environment of growth and opportunity for its employees. Specializing in hotel management and travel services, this company has established itself as a trusted name for travelers seeking comfort, convenience, and quality service. Offering a diverse range of career paths from front-line positions that involve direct guest interaction to essential behind-the-scenes roles, Crown Hotel & Travel Management, LLC is committed to nurturing talent and promoting career advancement within the dynamic hotel sector.
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Job Requirements
- High school diploma or equivalent
- Basic working knowledge of a computer including word and be able to handle multiple tasks at one time
- Excellent communication and interpersonal skills with the ability to interact with many types of personalities
- Display very good organization and time management skills
- Be able to frequently kneel, reach, crawl, and twist torso as needed to accomplish required tasks
- Be able to regularly lift and carry up to 20 pounds without assistance
- Always maintain a high standard of personal hygiene and appearance
Job Qualifications
- High school diploma or equivalent
- Basic working knowledge of a computer including word and ability to handle multiple tasks at one time
- Excellent communication and interpersonal skills with the ability to interact with many types of personalities
- Very good organization and time management skills
Job Duties
- Receiving accommodation reservations from visitors
- Taking the details of all arriving guests including payment information
- Allocating rooms to all guests
- Providing information to guests about the procedures, policies, and facilities of the hotel
- Providing the guest with the necessary tourism information
- Handling all customer concerns and queries
- Issuing receipts to the guests
- Ensuring the safety and security of all guests
- Maintain all guest reservations in accordance with credit card security requirements
- Balance and properly account for cash drawer at the desk for each shift
- Maintain all training requirements as set forth by General Manager
- Assisting guests with safety deposit box forms and keys as outlined by GM
- Wear a provided uniform and name tag at all times on the property
- Perform routine cleaning throughout the work area
- Document any necessary minor repairs and/or replacements of room furniture, fixtures, and equipment to include television sets, light fixtures, and follow through with proper department
- Smile, acknowledge, and greet guests while in guest rooms, front of the house, or any other area of the hotel
- Respond to guest’s requests for immediate repairs
- Report lost-and-found items in accordance with hotel procedures
- All other assigned duties
Job Qualifications
Experience
No experience required
Job Location
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