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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.50 - $17.25
Work Schedule
Flexible
Benefits
Health Insurance
Free parking
Rooms discount
Food discount
401k
Job Description
Ocean Sky Hotel & Resort, located at 4060 Galt Ocean Drive in Fort Lauderdale, Florida, is a premier destination that offers much more than stunning ocean views. This full-service hotel is part of the Tidan group, a reputable hotel and real estate organization that has been in business for over 52 years. Tidan manages a portfolio of 12 hotels and more than 65 real estate properties, along with North America's largest tennis club. The Ocean Sky Hotel & Resort stands out as an ideal place for both ocean lovers and hospitality professionals who seek an inspiring work environment and a... Show More
Job Requirements
- High school degree
- 1 to 2 years of experience in a similar position
- Advanced knowledge of hotel software applications such as Opera
- Ability to work in a team and under pressure
- Availability to work on varying schedules
- Knowledge of tourist attractions and the city in general
- Proficiency in English oral and written
Job Qualifications
- High school degree
- 1 to 2 years of experience in a similar position
- Advanced knowledge of hotel software applications such as Opera
- Able to work in a team and under pressure
- Availability to work on varying schedules
- Resourceful
- Knowledgeable about tourist attractions and the city in general
- Able to demonstrate customer orientation
- Able to identify customer needs
- Teamwork skills
- English oral and written proficiency
Job Duties
- Take reservations
- Coordinate arrivals and departures of clients
- Promote hotel products and services
- Collect payments for services rendered
- Answer various questions about establishment services, tourist attractions, and different regional activities
- Coordinate group arrivals and departures
- Direct incoming calls
- Handle customer complaints
- Perform any other customer service-related task
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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