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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.50 - $18.00
Work Schedule
Standard Hours
Benefits
competitive salary
full uniform
room discounts
training programs
inclusive work environment
Employee wellbeing support
Career development opportunities
Job Description
InterContinental Hotels & Resorts, part of the globally renowned IHG Hotels & Resorts group, is a prestigious luxury hotel brand with a rich heritage dating back to the 1940s. Known for pioneering international travel, InterContinental Hotels & Resorts offers guests a superior experience defined by impeccable service, cultural sophistication, and truly impressive surroundings. With locations in key cities worldwide, the brand is synonymous with luxury, a passion for culture, and an appreciation for diversity. Rooted in a commitment to welcoming everyone, InterContinental fosters an inclusive, collaborative work environment where employees can thrive both personally and professionally.
The Front Desk A... Show More
The Front Desk A... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in customer service or hospitality industry preferred
- good communication skills
- problem-solving skills
- fluency in the local language
- basic mathematics and computer literacy
- ability to work full-time
- friendly and professional demeanor
Job Qualifications
- Excellent communication skills
- strong problem-solving abilities
- fluency in the local language
- additional language skills are a plus
- literate and tech-savvy with good computer skills
- ability to work full-time
- prior experience in hospitality or customer service is beneficial
Job Duties
- Kicking off truly memorable guest experiences with the warmest of welcomes
- acknowledging IHG Rewards Club members and returning guests in person or over the phone
- taking, managing, and receiving payments for guest bookings
- making the check-in and check-out process feel swift and seamless
- staying one step ahead of guests' needs to anticipate requests and offer tailored recommendations
- being guests' trusted contact - helping with everything from bill issues to restaurant recommendations
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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