Job Overview
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Training and Development
Job Description
The hiring establishment is a reputable hotel known for delivering exceptional guest experiences through professional and courteous service. As a part of the hospitality industry, this hotel takes pride in maintaining high standards of guest satisfaction and efficient operational management. This establishment offers a welcoming environment where every team member plays a crucial role in enhancing the visitor's experience. With a strong emphasis on teamwork and a guest-centric approach, the hotel ensures that employees are supported and valued, encouraging growth and development within the hospitality sector.
The role being offered is that of a Front Desk Agent, a pivotal positio... Show More
The role being offered is that of a Front Desk Agent, a pivotal positio... Show More
Job Requirements
- High school diploma or equivalent
- Previous front desk or customer service experience preferred
- Ability to work varying schedules including nights, weekends, and holidays
- Strong communication skills
- High work ethic and self-initiative
- Team player who enjoys providing excellent guest experiences
Job Qualifications
- High school diploma or equivalent
- Previous experience in a front desk or customer service role preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer skills and familiarity with front office software
- Attention to detail and accuracy in cash handling
- Ability to handle multiple tasks simultaneously
- Team-oriented with a positive attitude
Job Duties
- Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel
- Assist in pre-registration and blocking of reservations when necessary
- Promptly, accurately and efficiently know how and where to post all charges
- Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often
- Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly
- Review any reservations with special requests and work to block rooms accordingly
- Have knowledge of hotel rates, discounts and how to handle each
- Have working knowledge of reservations and procedures, including how to take same day reservations
- Should be able to take reservations in approximately 2 minutes
- Know and follow cancellation procedures and relocation procedures when necessary
OysterLink - a focused job platform for restaurants and hotels.
Job Location
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