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Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Benefits
401(k)
Disability insurance
Employee assistance program
Health Insurance
Life insurance
Paid Time Off
room discounts
Employee Food and Beverage Discounts
Job Description
Driftwood Hospitality Management is a leading company in the hospitality industry, renowned for its fully integrated approach to hotel services and outstanding client service. The company is dedicated to empowering its associates to take initiative, be proactive, and contribute meaningfully to the success of each property through well-defined strategies and clear objectives. Driftwood Hospitality Management fosters a culture of inclusion and diversity, ensuring that qualified applicants receive equal consideration for employment without discrimination. This commitment shapes a vibrant workplace where every team member is valued and encouraged to grow professionally.
The company is currently hiring for a Front Desk A... Show More
The company is currently hiring for a Front Desk A... Show More
Job Requirements
- Graduation from high school or equivalent combination of education and experience
- ability to stand and move throughout front office continuously
- ability to stand 95 percent of shift
- ability to lift up to 25 pounds
- ability to perform occasional twisting, bending, stooping, reaching, standing, and walking
- frequent talking, hearing, seeing, and smiling
Job Qualifications
- Graduation from high school or equivalent combination of education and experience
- prior hospitality experience preferred
- considerable skill in use of a calculator and ability to perform moderately complex mathematical calculations without error
- ability to effectively deal with internal and external customers requiring patience, tact, and diplomacy
- ability to read, listen, and communicate effectively in English both verbally and in writing
- ability to access and accurately input information using a moderately complex computer system
- hearing and visual ability to observe and detect signs of emergency situations
Job Duties
- Greet customers immediately with a friendly and sincere welcome
- complete the registration process by inputting and retrieving information from a computer system
- verify and imprint credit cards for authorization using electronic acceptance methods
- handle cash and balance as assigned house bank
- promptly answer the telephone and input messages into the computer
- close guest accounts at the time of check out and ensure guest satisfaction
- field guest complaints, research and resolve problems using judgment and discretion
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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