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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $21.30 - $22.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
401(k) Plan
short term disability
long term disability
accident insurance
critical illness insurance
Flexible spending account
Employee assistance program
Leadership development
Daily Pay
Job Description
InnVentures is a dynamic and innovative hotel management company with a rich history spanning over 40 years. Driven by an entrepreneurial spirit, InnVentures has cultivated a culture focused on building strong, efficient teams that deliver exceptional results. The company operates a portfolio of over 75 hotels across more than 20 states, representing some of the nation's largest Real Estate Investment Trusts (REITs) and private real estate owners, as well as many individual and family-owned hotels. InnVentures is known for its proven management methods, development strategies, and revenue maximization techniques, which have established it as a trusted leader in operating major... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience in a fast-paced environment
- Strong verbal and written communication skills
- Basic computer proficiency
- Ability to stand for extended periods
- Ability to lift at least 25 pounds
- Availability to work evenings, weekends and holidays
Job Qualifications
- Previous customer service experience where you have been guest facing in a fast-paced environment is ideal
- Strong verbal and written communication skills
- Ability to read, write, type and use basic technology
- Must be able to stand for an entire shift
- Ability to lift at least 25 pounds
- Availability to work evenings, weekends and holidays
Job Duties
- Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience
- Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met
- Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest’s stay
- Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations
- Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts
- Support the goals of the hotel through teamwork and collaboration with all departments
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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