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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $14.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive salary
Employee Discounts
Opportunities for advancement
Professional Development
Positive work environment
Job Description
Our hotel is a well-established hospitality provider known for delivering exceptional guest experiences through a combination of comfort, convenience, and warm service. We pride ourselves on maintaining a welcoming atmosphere where every guest feels valued and cared for from the moment they step through our doors. Our team is dedicated to upholding the highest standards in customer service, cleanliness, and efficiency to ensure that every stay is memorable and enjoyable. We are committed to providing not just accommodations but also a complete hospitality experience that includes event hosting, dining options, and personalized guest services, all designed to cater to the... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality is preferred
- Excellent verbal and written communication skills
- Proficiency in using reservation management systems and basic computer software
- Ability to work flexible hours including nights, weekends, and holidays
- Strong interpersonal skills and a friendly, approachable demeanor
Job Qualifications
- Previous experience as a front desk agent or in a customer service role is preferred
- Strong communication and interpersonal skills
- Ability to multitask and handle a high-volume workload
- Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
- Flexibility to work evenings, weekends, and holidays as needed
Job Duties
- Manage reservations and check guests in and out using a computerized system
- Handle guest requests, such as housekeeping services, maintenance requests
- Assist with check-in and check-out processes, including handling payments and issuing keys
- Answer phone calls and respond to online inquiries in a timely and professional manner
- Assist with organizing and setting up events and meetings
- Handle guest complaints and concerns with grace and professionalism
- Perform light cleaning duties, such as wiping down counters and restocking supplies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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