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Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid parental leave
DailyPay option
Employee assistance program
401(k) with Company Match
vacation
Paid Time Off
wellness tools
Unlimited referral bonuses
Leadership development
Tuition Reimbursement
Hotel Room Discounts
Dining Discounts
Travel Discounts
Job Description
White Lodging is a prominent hospitality company that develops and operates a diverse portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants located in some of the most desirable cities across the United States. Renowned for its commitment to exceptional guest experiences, White Lodging is dedicated to creating environments that not only meet but exceed expectations for modern travelers. The company understands that hospitality is fundamentally about how you make people feel, and strives to foster warm, welcoming, and memorable stays for all guests. With a strong emphasis on quality service and innovation, White Lodging continues to expand its footprint... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to handle cash and perform basic accounting procedures
- Excellent interpersonal and communication skills
- Flexibility to work various shifts including weekends and holidays
- Ability to stand for extended periods and move quickly
- Positive attitude and team-oriented mindset
Job Qualifications
- Strong communication skills
- A passion for customer service
- Ability to be flexible and adapt to any situation
- Desire to work as part of the front desk team
- Outgoing personality with a positive attitude
- Previous hospitality experience is helpful but not required
- Ability to stand and move at a fast pace for long periods of time with availability to work long hours, weekends, and holidays
Job Duties
- Provide the highest quality of service to guests, anticipating and exceeding their expectations
- Check guests in and out efficiently and in a friendly manner
- Understand and consistently follow all cash handling and accounting procedures including hotel credit and check cashing procedures
- Develop thorough knowledge of hotel staff, services, hours of operation, room locations, rates, amenities, and surroundings
- Assist in maintaining the cleanliness of the lobby and entrance
- Ensure security and confidentiality of all guest and hotel information
- Effectively respond to and resolve guest concerns or complaints
- Perform other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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