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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $14.25 - $18.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Company-paid Life Insurance
Paid Time Off
401(k) Plan
Voluntary benefits including disability and accident insurance
Employee assistance program
leadership development program
Daily Pay Option
Job Description
InnVentures is a dynamic and forward-thinking hospitality management company known for its innovative and entrepreneurial spirit. With a presence spanning over 75 hotels across more than 20 states, InnVentures partners with some of the Nation's largest Real Estate Investment Trusts (REITs) and private real estate owners, as well as managing a substantial portfolio of individual and family-owned hotels. Established over four decades ago, the company has built a reputation for delivering exceptional management, development, and revenue maximization strategies that drive success across major hotel brands. InnVentures’ commitment to excellence is reflected in its strong company culture, emphasizing teamwork, innovation, and... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience
- Strong verbal and written communication skills
- Ability to use basic computer technology
- Ability to stand for long periods and lift up to 25 pounds
- Availability to work flexible hours including evenings, weekends and holidays
Job Qualifications
- Previous customer service experience in a fast-paced, guest-facing environment
- Strong verbal and written communication skills
- Ability to read, write, type and use basic technology
- Ability to stand for an entire shift and lift at least 25 pounds
- Availability to work evenings, weekends and holidays
Job Duties
- Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience
- Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met
- Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay
- Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations
- Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts
- Support the goals of the hotel through teamwork and collaboration with all departments
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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