Front Desk Agent

Salem, OR, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Exact $16.00

Work Schedule

Weekend Shifts

Benefits

Group insurance

Paid Time Off

Company-matched 401(k) plan

voluntary benefits

Life enrichment benefits

Get Paid Daily

Job Description

InnVentures is a renowned hospitality management company driven by an innovative and entrepreneurial spirit. With a rich history spanning over 40 years, InnVentures has established a robust culture focused on building high-performance teams that deliver winning results. Operating over 75 hotels across more than 20 states, InnVentures manages properties for some of the Nation's largest Real Estate Investment Trusts (REITs) and private real estate owners, in addition to a substantial portfolio of individual and family-owned hotels. This extensive experience has allowed the company to develop proven methods for management, development, and revenue maximization, resulting in a trusted acumen for operating... Show More

Job Requirements

Availability to work evenings, weekends and holidays
Ability to stand for entire shift
Ability to lift at least 25 pounds
High school diploma or equivalent
Basic computer skills

Job Qualifications

Previous customer service experience in a guest-facing, fast-paced environment
Strong verbal and written communication skills
Ability to read, write, type and use basic technology
Demonstrated ability to multitask and work efficiently under pressure
Friendly and outgoing personality conducive to guest interaction

Job Duties

Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience
Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met
Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest’s stay
Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations
Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts
Support the goals of the hotel through teamwork and collaboration with all departments

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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