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Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $15.50 - $16.50
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
competitive pay
Employer Paid Life Insurance
Paid Time Off
401k with employer match
Career growth opportunities

Job Description

HomeTowne Studios by RedRoof is a distinguished management company known for providing exceptional quality extended stay hotel experiences. Operating hotels across 20 different states, HomeTowne Studios has established itself as a leader in the hospitality industry by consistently renovating properties, enhancing guest services, and fostering a positive work environment for its employees. The brand underwent significant renovations in 2018 and continues to improve both its property standards and training programs to ensure superior guest satisfaction and employee engagement. HomeTowne Studios prioritizes being the employer of choice, believing that the workplace environment is just as important as the work performed. This... Show More

Job Requirements

  • High school diploma preferred or equivalent experience
  • 1 year in previous customer service position
  • must have basic office skills (math, cash handling, computer skills, etc.)
  • basic English communication (verbal and written) skills required

Job Qualifications

  • High school diploma preferred or equivalent experience
  • 1 year in previous customer service position
  • must have basic office skills (math, cash handling, computer skills, etc.)
  • basic English communication (verbal and written) skills required

Job Duties

  • Welcome guests with friendly greeting and smile while performing all guest related services
  • handle reservations request
  • check guests in/out
  • handle guest accounting and cashier functions
  • make, change and monitor reservations
  • reviews and reports rate availability using front desk computer system
  • update and monitor room status
  • promote future sales
  • maintain confidentiality of guest information and pertinent hotel data
  • communicate with the General Manager and other Front Desk Representatives, as needed, about problems, requests and/or concerns regarding guests and rooms
  • work with housekeeping to communicate checkouts, stay-overs, sleepers, skip, rooms cleaned and rooms in need of maintenance
  • performs all other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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